Frequently Asked Questions
How do I buy a product?
Buy via buy now or through auction. When you win, arrange delivery with the seller for collection.
Can I checkout as a guest?
Every buyer must be registered to be able to trade on Hiltonmann Market.
Where can I track my account and orders?
Buyers and sellers can track delivery through trusted service providers.
How do vendors join?
Vendors will need to register an account on the site before trading can begin.
How are shipping and returns handled?
The buyer and seller will have to agree when there is a defect on a sold item which was not declared prior to listing. The cost of delivery will be handled by the seller. Failure to accept can affect seller's ability to list on Hiltonmann.